How It Works
From booking to delivery — a seamless experience designed around your schedule, not ours.
Book Online in 2 Minutes
Visit our booking page and fill in your details, hotel name, and service preferences. Choose Detailed Booking to list your garments, or Quick Booking if you’d rather we count and sort for you. Select your preferred delivery time and add any special notes (stains, fabric concerns, etc.). Your card is saved securely via Stripe — you’re only charged after processing.
Leave With Your Concierge
Place your garments in the bag provided and leave them with your hotel concierge. No need to be there for pickup — our driver collects when they’re in your area. We don’t impose rigid pickup windows because we know you have better things to do in Sydney.
Expert Cleaning & Care
Your garments are sorted by fabric type and care requirement. Standard items go through our professional wash, dry clean, or press process. Delicate fabrics (cashmere, silk, linen) receive specialist handling. Designer labels are treated with the individual attention they deserve. If you requested stain treatment, we apply professional techniques — though removal cannot be guaranteed due to stain nature and timelines.
Delivered On Time
Your freshly cleaned, pressed garments are returned to your hotel concierge by the delivery time you selected. Everything is inspected, neatly packaged, and ready to wear. Your final itemised invoice is sent to your email, and your card on file is charged accordingly.
Don’t Want to Count? Use Quick Booking
If you’re in a hurry or simply prefer not to itemise your garments, choose Quick Booking. Just drop off your bag and we handle the rest. We’ll send you a detailed quote via SMS or email for your approval before we begin processing.