How it works
From booking to delivery — a seamless experience.
Designed around your schedule, not ours. Four simple steps, no rigid pickup windows, and freshly pressed garments back by the time you choose.
-
Book online in 2 minutes
Visit our booking page and fill in your details, hotel name and service preferences. Choose Detailed Booking to list your garments, or Quick Booking if you'd rather we count and sort for you. Select your preferred delivery time and add any special notes — stains, fabric concerns and the like. Your payment is saved securely, so you're only charged after processing.
-
Leave it with your concierge
Place your garments in the bag provided and leave them with your hotel concierge. There's no need to be there for pickup — our driver collects when they're in your area. We don't impose rigid pickup windows, because we know you have better things to do in Sydney.
-
Expert cleaning & care
Your garments are sorted by fabric type and care requirement. Standard items go through our professional wash, dry clean or press process. Delicate fabrics — cashmere, silk, linen — receive specialist handling, and designer labels are treated with the individual attention they deserve. If you request stain treatment, our team uses professional techniques and expert care to give each stain the best possible chance of removal. Results may vary depending on the type of stain and how long it has been present.
-
Delivered on time
Your freshly cleaned, pressed garments are returned to your hotel concierge by the delivery time you selected. Everything is inspected, neatly packaged and ready to wear. Your final itemised invoice is sent to your email, and your payment method on file is charged accordingly.
Turnaround times
Choose the speed that suits the stay
Express service
Placed before 10am and back the same day. A 100% surcharge applies, subject to capacity.
Standard service
Collected today, returned pressed and ready by your chosen time tomorrow.
Multi-day stays
Drop each morning, collect each evening — a rolling service for longer trips and conferences.